Double Counting Money

Whenever a customer hands me money, I always recount it in front of them before I put it in the register. There have been way too many times that I immediately threw a $5 or $10 bill into the register only to have the customer tell me they gave me a larger bill.

So now, I count everything out. Especially when a customer hands me $15 in $1 bills.

One of our regulars came in the other day buying beer. His total was $14.75 and he handed me 15 $1 bills. I started counting them.

Customer: Oh, I guess you don't trust me, so you have to recount it.

Me: I recount everything, it has nothing to do with trusting you or anything.

Customer: It's all there, you don't have to count it.

Me: Yes, I do.

Customer: So you don't trust me then.

Me: No, I guess I don't.

Customer: Well maybe I should shop at a place where I'm trusted.

Me: Are you serious? You're getting mad because I'm recounting your money to double check that it's all there?

Customer: Well I wouldn't lie to you.

Me: You know what, next time don't pay me in singles.

What does he expect really? Do people think I will take their word for how much money they give me and just let them walk out the door?

Does anyone have any idea how much money people short us? Tons of people will throw bills or coins on the counter, yell out how much gas they want, and leave the store. While we're counting it we discover that they short-changed us.

Let your cashier take the extra time to count out your money. Who knows, maybe you gave the cashier too much money and they will give it back to you. Or not. If you rush out of the store and you gave me $1 too much or something, I'm not running outside to you after you didn't even have the courtesy to wait around for me to count it.

Rollin' Rollin' Rollin'

If you think that giving us rolled change helps us out, it doesn't. No cashier (that I know of) likes to take rolled change. Why? Because we have to open it up and count it.

Back before I became the sarcastic and mean cashier that I am today, I was a pretty nice person. I know, I know. Hard to believe, but it's true.

I would happily accept coins rolled in wrappers just like they were bills. I never thought I had to look inside and count it all out.

That is, until the day I took a roll of dimes. I was naive when I saw the boss walk up to me the next day. I thought he was coming to give me a medal for my excellent customer service. Little did I know that I was about to get yelled at because the roll of dimes I took ended up only having 2 dimes in it; one on each end, and the rest was filled with pennies. So the roll I assumed had $5 worth of dimes in it, only had about 40 cents of change inside.

Since then, I cringe when I see people bring in rolled change. Some even get mad when I make them wait to count it out. I don't care though. About 75% of the time their rolls are short a quarter, or a dime, or whatever.

If you HAVE to bring in rolled coins to pay for your shit, don't bitch about it when we open them up and count them one by one. Once again, we are not a bank.