Kathy over at The Junk Drawer brought up an interesting topic yesterday.
When giving back change, she urges cashiers all over the world to make sure they place the coins in the customer's hand BEFORE the bills are handed over. Why? Because many people spill their coins all over the place while attempting to put them in their purse or pockets.
So I asked myself what I usually do in this situation and whether or not I was guilty of what Kathy had described. And I realized that I DO give customers their coins first before their bills. The ones I like, at least.
When someone pisses me off, I tend to throw it all in their hand at once, causing the coins to spill all over the place. A little "Oops, sorry" along with my winning smile keeps me innocent and unsuspecting.
But I'd like to ask all customers out there to make it easy for us cashiers.
If you want your coins handed back to you, make sure you don't already have a ton of shit in your hand where we have to carefully place the coins in your hand. We don't want to touch you, we just want to be able to drop the coins into your open palm. If you are holding stuff in that hand, it makes us hard to drop the coins. Me, I do it anyways, and watch as the coins drop onto your keys and then onto the floor. Why? Because you shouldn't have had so much crap in your hands when I handed back your change.
If we can both work together here, I think we could end up with a wonderful relationship.