There's this woman that comes in that's really been pissing me off lately.
I call her the "Homeless Lady" but I don't think she's homeless. Still, that's what I call her.
She started coming in about a month ago and just kind of blew in with the bad weather. At first she would come in and ask if we could give her a cup of coffee for a penny. I told her no and she'd pull out a dollar and pay for it that way.
Now when she comes in she goes and gets her coffee first, then comes up to the register asking if she can have the coffee for a quarter. When we tell her no she says she doesn't have any more money. So it's either dump out her coffee or let her take it anyways because it would otherwise go in the trash.
While my coworkers let her have the coffee for a quarter, I don't. Once she tells me she doesn't have money I take it and throw it in the trash. If that sounds mean, oh fucking well. She knows exactly what she's doing.
So now when I see her walk in the door, I will immediately run over to her before she touches the coffee. I'll tell her that she has to go pay for it first. She does and then comes back to the coffee counter. But I still have to stand there because if I walk away she will start shoving sugar packets and creamer packets into her pockets. This woman seriously makes my blood boil.
She came in last night and started stealing those little lottery pencils we have laying out. I yelled "GET OUT!" as loud as I could. She looked up, saw me and bolted out the door with a trail of lottery pencils dropping behind her.
I don't know what's wrong with this woman but she's really getting on my last nerve.
Normally I'd ignore someone like that, but then she will just keep on taking things that are free if I don't watch her. So can I really call the cops about something like that?
This may be the first time I've ever clueless on what to do about a customer that just won't go away.