Credit Card Reader Comes Back to Haunt Me

Have I told you how much I hate our credit card reader machine thingy? I think I have.

Well yesterday we got new ones. Our credit card readers before were obviously a little confusing to most of our customers, but these aren't much better. At least I don't have to tell them to "press the blue credit or debit key" because now, this one has a credit or debit button that you can press on the screen. Easy enough, right?

Not for our customers. The first customer I got, I told him to press credit or debit, and he started hitting the screen with his car keys. I quickly yelled at him not to do that, that there was a pen to use. Do people really have no regard for things that aren't theirs? If he had scratched our brand new screen, do you think he would have paid for it? I doubt it.

This customer's act of dumbassery managed to annoy me for the rest of the day, so I was like a hawk watching every customer to make sure they didn't try to damage the screen either. No one else did. So that made me conclude that this moron was one of a kind.

There was absolutely no point in giving us cashiers the extra aggravation, though. There is a 'pen' attached to sign your signature on the screen, but that part isn't hooked up and will require another software upgrade. So for now, I have to keep telling people not to sign with the credit card reader pen, and to sign with the real pen we have sitting there.

Ugh, I'm getting annoyed even talking about it.