"Is it credit or debit?"
"Press the blue credit or debit key"
I say this about 75 times each day every time someone swipes their credit card. I hate it. It's gotten so bad that I've perfected my 'boring and uninterested' voice while saying it.
I would like to meet the idiot that branched off and made a different version of the credit card reader. Why? BECAUSE ALL CREDIT CARD READERS SHOULD BE THE SAME.
I'm so tired of people asking if they should press cancel for credit, or which button to press, etc. I know other stores have different ones, people. Do you think I enjoy repeating myself many times a day? I don't like standing there either while you try and figure the thing out.
It's simple. There are 2 buttons. One says "Credit" and one says "Debit". They are both blue.
So when I say, "Press the blue credit or debit key", I often stand there and watch as people try to find the blue button. Their hands will hover over the green key, or the white ones, but for some reason most people have trouble finding the blue ones. It's not that fucking difficult.
And if you are color-blind, that's fine too, because they are labeled. But if you are color-blind and illiterate, then you're out of luck. You might as well go to another store and bother them.
Sometimes I wish I could smash the machine to pieces right in front of a customer, while they're trying to find the 'credit' button. I'd be all, "Here, I'll press that for you", pull out a hammer and beat the thing.
The funniest thing about the credit card reader is that people get all defensive when they don't know how to use it. They blame it on us, saying we should have the same one as everyone else. My customers are the nicest people.
Oh, and I also got an awesome blog review at Ask and Ye Shall Receive. Check it out. These people are brutal towards others...I love it!