Over half of our customers use credit cards to buy their stuff. Many times those credit cards will decline.
The register will only tell us the most basic reasons it declined, such as 'insufficient funds' or something like that.
Why is it that when a customer's credit card declines, they demand to know the exact reason it declined?
Once a card declines, I hear many of these phrases from customers:
"What's wrong with your machine?"
"But I just deposited $100 in there earlier!"
"Declined? No, that's impossible. Try it again."
"There's nothing wrong with my card, you must have done something wrong."
And my personal favorite:
"Give me my card back, you don't know what you're doing."
Sometimes we even get a message on the screen that says for us to destroy the card, which usually means it was reported lost or stolen. Whenever it tells me to destroy the card, the customer that has it always looks like a hardened criminal, so I end up just giving it back to them to avoid me getting kicked in the throat.
As for everyone else, I don't know why your card doesn't work. My register doesn't give me your daily bank statement every time I run it. Don't give me a problem about it, just leave quietly, call your bank and find out yourself what's wrong with your card. Maybe you bought too much midget porn and didn't realize it.