We get tons of people leaving stuff behind at the counter. Wallets, cell phones, keys, driver's licenses, cigarette butts, you name it, we've seen it left behind.
Usually one of the cashiers will notice it and stick it behind the counter until the person comes back. Many times even customers will see it on the counter and tell the cashier about it.
However, if you happen to leave something behind outside, then you're pretty much screwed.
I don't know why people set items up on the pumps while they are pumping gas. There are many other places to put things, such as on the top of your car or even IN your car. But no, people usually place their wallets, keys and other valuables right on top of the pumps.
And then what happens? That's right, they forget them.
Things being forgotten outside are pretty much lost forever. Customers rarely turn things in that they've found outside. They probably think that since no one saw them out there, then it's finders keepers.
Usually we will get an honest customer saying they found a credit card laying on the ground outside. Sometimes though, the dishonest people will take that card and run. Run right to the stores and start spending your money.
One time a customer left his credit card on the counter. I didn't notice it there, but apparently the next customer I rang up did. She was a regular customer that would come in many times a day.
Well, looking back on the security tapes, she takes this guy's credit card and puts it in her purse while I'm ringing her up. She then proceeds to leave and go to various stores around town using it. You know, the Chinese restaurant, the dollar store, places like that. Lucky for him she wasn't smart enough to go spending at bigger places.
We found out she had taken his card when the police came in with a picture of her using the card at another store. We recognized her right away and it was only a matter of days until she came in again trying to use the card and that's when we got her.
If you do pump gas and need a place to store your stuff, open your car door back up and put it in there. That way you won't forget it and it'll save you the hassle of having cash stolen or calling the credit card companies to cancel your cards.